साइबर अपराध में बैंक खाते से लियन / होल्ड कैसे हटाएँ – NCRP

To, The Branch Manager, [Name of Bank], [Branch Name & Address] Date: _______________ Subject: Request to Remove Lien / Hold on Account and File Grievance on NCRP-CFCFRMS Respected Sir/Madam, I, [Full Name], am the holder of [Savings/Current] Account No. [Account Number], IFSC: [IFSC Code], at your branch. I am writing to inform you that an amount of Rs. [Amount in figures] (Rupees [Amount in words] only) has been put on hold / subjected to a lien in my account in connection with a cyber crime complaint registered on the National Cybercrime Reporting Portal (NCRP / cybercrime.gov.in). Account Details: - Account Holder Name: [Full Name] - Account Number: [Account Number] - Account Type: [Savings / Current] - Branch: [Branch Name, City] - IFSC Code: [IFSC Code] - Amount Under Hold: Rs. [Amount] - Date Hold was Placed (if known): [Date] - Complaint/Reference Number (if known): [NCRP Complaint No., if available] I wish to state that I am NOT involved in any cyber crime and the amount held in my account is entirely legitimate for the following reasons: [Clearly explain the source of funds. For example: "The amount of Rs. _____ was credited to my account on [date] from [Name of sender / Company Name] as [salary / business payment / loan repayment / sale of property / gift / transfer from family member]. Supporting evidence is enclosed."] I request you to: 1. Verify my KYC and conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) as required under RBI guidelines. 2. File a formal grievance on my behalf on the CFCFRMS Grievance Redressal Module within 7 calendar days of receipt of this application, as mandated by the MHA SOP dated 02.01.2026 (Section 10.1). 3. Include all supporting documents and my explanation in the grievance submission. 4. Ensure the grievance is forwarded to the concerned Investigating Officer (IO) for verification. 5. Keep me updated via SMS/email on all communications and decisions. I am available for verification via video conference at any time convenient to the IO or the bank. I am also willing to appear at the branch if required. I request the removal of the hold at the earliest after due verification. Thanking you, Yours faithfully, [Full Name] [Complete Postal Address] [Mobile Number] [Email ID] [Aadhaar Number / PAN Number] Enclosures: 1. Self-attested copy of Aadhaar Card / PAN Card 2. Copy of Bank Passbook / Bank Statement (last 6 months) 3. Source of funds documentation: a. Salary slip / Form 16 (if salary credited) b. Business invoice / agreement (if business payment) c. Loan agreement / repayment schedule (if loan) d. Property sale deed / agreement (if property sale proceeds) e. Any other relevant proof 4. Written explanation detailing the nature of transactions